Forum Discussion

nikilynne's avatar
nikilynne
New Poster
5 years ago

posting

I wish someone would tell me how to post or reply or answer NOOOOOOO   Hughes does nothing to assist customers only tells lies before you buy.  I hate this.  I am signed in I went to help and nope noooo help. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    What are you talking about? They help people all the time, which you would notice if you'd take the time to observe.  What is the problem you need help with?  

  • larcar50's avatar
    larcar50
    New Poster
    5 years ago

    It's true I was cut right off on a live chat the minute i said I wanted to cancel my voice service. Then when I try to email them about it they limit how many words I can send. !!!!! I hopethis changes soon as I just switched from Century Link and had better service . 

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      5 years ago

      larcar50 

       

      To cancel your Voice service, you need to call 866-347-3292.  Service cancellations must be done over the phone.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      You can only cancel by calling the customer service line, not by chat. Hopefully CL will work better for you. Good luck!

       

      larcar50 wrote:

      It's true I was cut right off on a live chat the minute i said I wanted to cancel my voice service. Then when I try to email them about it they limit how many words I can send. !!!!! I hopethis changes soon as I just switched from Century Link and had better service . 

       

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago
    nikilynne wrote:

    I wish someone would tell me how to post or reply or answer NOOOOOOO    

    Didn't you just do so?  How else would we be reading your topic if you didn't post one?  

     

    To reply to a post or topic, click on "Reply".