Forum Discussion

gokartergo24's avatar
gokartergo24
Tutor
9 years ago

Finally got Gen5

They finally allowed me to upgrade my showroom account to Gen5.  Going to have some fun playing with this.. I can't play with customers accounts. Don't want to screw anything up.  
GabeU's avatar
GabeU
Distinguished Professor IV
9 years ago
BirdDog wrote:

Doesn't seem like many got Ultra back when it was offered and for the cost I see no reason to upgrade now.   

 

I never had the option for Ultra, but I came to the Gen4 game late, so it may have been an option for my area earlier on.  Heck, I only had Gen4 for a little under fourteen months when I upgraded to Gen5.  Even with the Microsoft update problems and the issues with buffering, I was still glad I upgraded.  Just the speed difference of 1.6Mbps vs 20Mbps, then, later, 30Mbps, was worth it.  And the upgrade deal I got was worth it, as was the upgrade deal I got when upgrading to Gen5.  I think the latter I got for being a long time customer and/or because it was such a simple upgrade.  Just a radio flip, a repoint and a new modem hookup for the latter.  Pretty simple.    

David Clarke's avatar
David Clarke
Freshman
9 years ago
I was supposed to upgrade to Gen 5 today but the install tech was a no show! Really makes me mad since I had to take the afternoon off for nothing. I cancelled the upgrade and will stay with Gen 4 rather than spend more money with a company that takes my time for granted!
  • BirdDog's avatar
    BirdDog
    Assistant Professor
    9 years ago
    David Clarke wrote:
    I was supposed to upgrade to Gen 5 today but the install tech was a no show! Really makes me mad since I had to take the afternoon off for nothing. I cancelled the upgrade and will stay with Gen 4 rather than spend more money with a company that takes my time for granted!

    Yep, that is unacceptable. I'd be pretty upset also. Hopefully they review that company/installer.