Forum Discussion
Fraud services
Hi I was a new customer until today Did anyone else experience no service then when you try to cancel was charged almost $400?
Yes
I’ve changed provider and by some miracle, I have now an acceptable services.
Regarding services agreements and small print information,
I’m sure you are legally protected by language used on website and disclaimer.
What you do not respond to is the actual call with your sales reps and the information they provides, selected wording and avoidance of actual true services expected.
Yet after the fact, when your customer falls to the sales trap, there are pages on pages of small print with legal language that protects you from liability.
You may not be liable legally
But make sure that I will advertise your service and handling of the matter on all online avenues.
All I am asking for is reasonable discharge from your services without paying such ridiculous fees.
I’ve changed provider and by some miracle, I have now an acceptable services.
Regarding services agreements and small print information,
I’m sure you are legally protected by language used on website and disclaimer.
What you do not respond to is the actual call with your sales reps and the information they provides, selected wording and avoidance of actual true services expected.
Yet after the fact, when your customer falls to the sales trap, there are pages on pages of small print with legal language that protects you from liability.
You may not be liable legally
But make sure that I will advertise your service and handling of the matter on all online avenues.
All I am asking for is reasonable discharge from your services without paying such ridiculous fees.
Glad to hear you have service that's working for you! Good luck! (And I'm a subscriber too, not a HughesNet employee -- for anyone else reading this, the HughesNet employees have the word "Moderator" next to their names/handles).
