You are posting in an area of the Community that is clearly marked as not being monitored for "Tech Support".
I suggest you re-post in the Tech Support board.
The corporate level forum mods can then check your support notes and run remote diagostics on your system.
You can get a jump start on the process by running a Modem Isolation Test as outlined in this topic:
Follow those directions and post the results within your new Tech Support topic and the Mods will take it from there.
Remember, if you have the HT2000w wireless modem the "radios" must be disabled during the test period.
That test was done by myself and John the rep it was determined that it had a leak.
Once again, this forum is moderated by corporate level employees, As such they have access to greater resources, and again, you need to post in the Tech Support portion of the Community, not in the unmonitored "General Discussion" area.
