Massive outage underway

macsocietymakes a good point, and sending out a quick email to subscribers may be a good idea -- that way they add another way for people to know -- though I'm sure some people would still be steamed over something or other, maybe because the company didn't skywrite it or send heralds door to door. 

Eons ago when my  satellite connection would fail due to a small wind or some moisture from the sky, they had a recording on their customer service line, so when you called you got the announcement that way.  I guess they have many more subscribers now and when they all call at once they clog the lines.