Forum Discussion
New customer speed below 1 mpbs
Hi new to this forum but thought someone could help. 2 weeks ago we had Hugh’s net installed, wife works from home so we chose the 75 gig business package, dish and router installed. Came home , could...
Basically Hughes net is terrible. Everyone says so and now I know too. Only got it because cox cable not in area yet. I'll be switching as soon as I can. Yes they hose you with all kinds of cancellation fees. Why wouldn't they, otherwise everyone would quit on them. Service is as slow as dial up, maybe worse. I can hotspot from my phone at 3 times the speed. It's terrible service. I remember the tech saying, remember, it's 88,000 miles up to the satellite and 88,000 miles back. Should have stopped him right then and never got the service.
Mikey52 wrote:Basically Hughes net is terrible. Everyone says so and now I know too.
Everyone, eh? So you speak for the remaining ~98% of their 1.3+ million customers that are never heard from?
It's actually 90,000+ miles round trip, and if that distance caused you pause perhaps you shouldn't have gotten satellite internet in the first place. And your speed claims are presented with absolutely no context or evidence. And "all kinds of cancellation fees"? Try one for the service and one for Voice, with the latter being only if one has it. That's hardly "all kinds of cancellation fees".
"So you speak for the remaining ~98% of their 1.3+ million customers that are never heard from? "
According to the latest Channels newsletter:
I remember when they were just under 1 million subscribers. Wasn't that long ago.
