Forum Discussion
Oh Crappy HughsNet
- 4 years ago
I've been told the info is in the welcome email you get. I've been a customer for so long I don't have that email anymore and it was probably totally different then. Do you happen to have the welcome email? If so, could you check to see what it says?
Streaming is a crapshoot with satellite internet, because of latency (both the signal latency from satellite to Earth and from internet latency) and congestion (which has to do with how many people in your area are accessing the system at the same time).
The system gets bogged down quickly when people are all trying to do something data intensive like streaming. And streaming does eat data. You can change the resolution to use less data, and go with standard definition, which eats the least data, though it still will chomp through the data, but at a slightly slower rate. I think it's about 300MB per hour.
EDIT: I used the word "data" a lot. I'm thinking a drinking game might be called for here. ;)
If you're looking for help, please start a new topic in Tech Support and explain the issue, and please do so without the colorful metaphors.
I have contacted Tech Support and they told me they have done all that they can do. I have a solution for my FireStick TV...I will use the hotspot on my phone...It works without buffering!
And I have a colorful personality...why would I not use colorful metaphors!
Thanks for your reply😁
- maratsade4 years agoDistinguished Professor IV
Warsawrose, GabeU was replying to kpike01, not to you (unless you're the same person?). :)
"I have a solution for my FireStick TV...I will use the hotspot on my phone...It works without buffering! "
Lucky! My Verizon hotspot is quite awful -- not V's fault but the county's (not enough towers), but unreliable and frustrating all the same.
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