Forum Discussion
Make sure to check if you are out of data.
Unfortunately, using a VPN can result in a considerable speed reduction with HughesNet. You can see if this is what's causing the issue by turning off/disabling your VPN and then seeing what your speed is like.
If you'd like to troubleshoot the issue, please create a new topic in the Tech Support section, which you can do here. It's possible that a rep may see this thread and move it to the Tech Support section, as well.
Those speeds are without the VPN on, I only use the VPN to work. I do have data so that's not the issue, there's no way I can test to see if the system I work in is slow without the VPN because in order to get into that system I have to be behind the VPN.
- GabeU7 years agoDistinguished Professor IV
If that's the speed you are getting without using the VPN, that's pretty bad. Again, though, to get help you should create a new topic in the Tech Support section.
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