Forum Discussion
Salesman Lie to get you in contracts
I called multiple different sales people to make sure I was getting accurate information. I told each one if them we used over 250 gb a month. We have six people with phones, xbox, alexas, printers et...
SuperSnowflake wrote:So I asked to be dropped to their cheapest service plan or maybe one of their hidden plans that was dirt cheap and guess what.... My service did'nt change... I have the same speeds now on their cheap plan as I had on their premium plan and still when the data runs out the speeds dont change at all...
All Gen5 plans offer the same service. The only difference is the amount of Service Plan Data offered with each plan.
Gen4 plans, OTOH, had different up to speeds between higher and lower plans, though people often saw the same, regardless of the plan. My Gen4 plan (15GB) offered up to 10Mbps. I was seeing 30Mbps regularly, as were some on the largest Gen4 plan. My folks's Gen4 plan (10GB) gave the same thing, though their speed has dropped a little since they got it.
Average individual speed can definitely vary by beam and gateway, depending on loading. I regularly get 20+ Mbps on my Gen4 system.
