Forum Discussion
Speed tests
Even though I've never had such an issue myself, I've often followed the threads in tech support about speed problems. Usually in one of first couple of replies will be instructions about running a...
Thanks to all that replied!
I'm still dubious about these speed tests. I recently did a topic search for the word "slow" and then "speed" in the messages here. I then went to the solution, where one existed. I can't say I'm much wiser by doing so. I only did about 25 of them before giving up.
One guy obviously had a hardware problem since he had a 40% packet loss when a connectivity test was run. Another guy was throttled, which a quick look at the system control center would have told him. Another seemed to have his problem solved remotely, but I couldn't figure out what was actually done.
I know the instructions for doing all these speed tests are engraved on the stone tablets containing the Hughes help desk script, but can anybody point me to a thread where someones speed problems were actually solved by doing all of these finicky to perform speed tests?
"Does history record any case in which the majority was right?"
Lazarus Long
The tests don't solve it absolutely, but as I mentioned above, they do provide hints as to what the problem could be - aside from the obvious evening congestion issues (which I still maintain are from a majority people trying to stream TV at the same time). It's process of elimination.
