Forum Discussion
jaw70
3 years agoNew Poster
1 mbps peak use hours
username: jaw70 Joined hughes less then 2 mos ago and have 1 or less mbps peak hours 6 to 10 pm. I do not stream just trying to read newspaper which does not load or quits functioning with middl...
maratsade
3 years agoDistinguished Professor IV
Speeds can be affected by so many things that it's hard to deduce what the problem may be. It could be congestion (too many people in the area using the system at the same time); it could be your browser configuration; it could be weather (your location or the location of your ground station, which is always in another state), it could be beam degradation (it's been happening on Beam 68 and no time for a solution has been announced) and much more.
The reps here can check your account remotely and see if there are any obvious problems.
Screenshots for speed issues are not useful. Please post the link to your My Results page. It should be https://testmy.net/quickstats/yourusername
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