Forum Discussion
A communications company that can't communicate.
I feel this needs to be said.... Hughes is being beat up, because they do not do what their company is in business to do.. COMMUNICATE. There are MANY of us on GEN5 that have had noting but ...
I will be locking this thread, please read my reply to another user.
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https://community.hughesnet.com/t5/About-the-Community/Community-Terms-of-Service/td-p/73098
Thank you,
Amanda
jlantz wrote:
What we get here, is a bunch of wanna be techs, wasting their time trying to help a company that could care less about COMMUNICATING with their customers. If Hughes cared, there would be more than 2 or 3 company reps who can actually help, considering how many are here complaining.
Great way to burn your bridges with everyone but the company reps.
Nothing like insulting people who may be able to help you with future issues that don't require the official reps' help. This is one "wanna be tech" who won't bother, and I'm sure I'm not the only one.
Here's the deal GabeU
To see you tell people because they filed a BB complaint they just put their selves out of any assistance for 30 days is a really bad thing to do... I"m wondering how a State ATTY General would feel about that?
WHAT A freakin JOKE.. Typing or mentioning the BB. iS NOT ALLOWED HERE.. This place is giving me all kinds of fodder.... and I don't deal with the BB... that's amature hour... Geez.. .can't say Atty either... WOW!!! Talk about a messed up company!!!
I worked in the IT industry as a Sys Admin for long time. I do not need this community to solve any problems that can be solved on my end. I can promise you I've forgotten more than you've probably learned here...
It is LUDICROUS for a company like Hughes to ask their customers to help other customers while they leave their customers hanging and do not provide any assistance for them...
You name me one public utility that does that...
The ONLY reason I am here is because Hughes does not have a single person at a single phone number that can or will help any of us experiencing these outages and slow downs in the evening.
I am paying STUPID money for a service that does not work, and is not even close to what was promised. I have a reason to be upset, and I'm not in the mood to deal with someone who has no ability to fix this situation.
Hughes need to be UPFRONT with us, as paying customers, and address these issues.
Hughes is on the verge of fraud with all the bogus advertising they are doing, and nothing is as advertised...
You really don't want to step off into this mess with me...
I want HUGHES TO COMMUNICATE...
Where I live, I have no cell service, no wifi service, no DSL service, all I have for Internet is Hughes, They are messing with my life, and my means to communicate, and I'm NOT happy!
At this point with me, you are about to become a liablity to Hughes..
