Yup, it's free! Hope it works out well for you. Have a great weekend!
Your speed issues may actually be latency and/or congestion issues. If you'd like to escalate speed issues to the corporate reps on this site, you may be asked to implement the following protocol: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
The Hughesnet reps may check your setup from their side to see what may be the issue that causes your error message. As for weather, check the weather at your gateway as well (the gateway is always on a different state from where you are).
Thansk maratsade - I'll try those tests noted in the link. And I will check where the gateway is when I return home. In the meantime, how do I escalate?
