Forum Discussion
Any known issue for Northern California today - 66K downloads under FAP
- 5 years ago
Hi Thomas,
I just ran diagnostics on your site and it's working normally, it's just that the monthly data is depleted so speeds are reduced (currently seeing ~270k). Please keep in mind that while subject to the Fair Access Policy, these reduced speeds are further split up between all the devices on your network.
A few options available of course, can try limiting to one device to see if there's a noticeable improvement, using a data token, or waiting until the data reset date.
-Liz
maratsade wrote:Hey macsociety, it's good to see you here, though I'm sorry you're experiencing such low speeds.
From the info you provided, I can't figure out where your gateway would be located. I get the gateway location from the "IP Gateway Association State" line in the System Status page of the SCC. I was thinking maybe there was an issue at the gateway (which is in another state), such as weather or something with the gateway itself.
I hope a rep can check for you.
Is this what you are looking for?
TJ
IP Gateway Association State | Associated (Data IPGW - AMA19HNSIGW0205Adv) |
macsociety wrote:Is this what you are looking for?
TJ
IP Gateway Association State Associated (Data IPGW - AMA19HNSIGW0205Adv)
Yes! Thank you. Gabe beat me to it, though. :)
Related Content
- 5 years ago
- 8 years ago
- 5 years ago
- 5 years ago