Forum Discussion

macsociety's avatar
macsociety
Advanced Tutor
5 years ago

Any known issue for Northern California today - 66K downloads under FAP

Any other users here in Northern California struggling to even connect and do simple emails or web access.   Today, under FAP, I am getting sub 100K downloads.  About same for uploads. It is like p...
Performance
slow
  • Liz's avatar
    Liz
    5 years ago

    Hi Thomas,

     

    I just ran diagnostics on your site and it's working normally, it's just that the monthly data is depleted so speeds are reduced (currently seeing ~270k). Please keep in mind that while subject to the Fair Access Policy, these reduced speeds are further split up between all the devices on your network. 

     

    A few options available of course, can try limiting to one device to see if there's a noticeable improvement, using a data token, or waiting until the data reset date.

     

    -Liz

GabeU's avatar
GabeU
Distinguished Professor IV

macsociety 

maratsade 

 

Just before I saw your post I saw another with a similar issue, so I'm wondering if the other person is on the same Gateway, or even the same satellite and beam.  It doesn't appear to be weather related, or at least not with yours. 

 

Hopefully it's just a "hiccup" that will get back to normal very soon.  Maybe the Gremlins are on a constant road trip and they just happened to be in Amarillo or Northern CA today.  😂

macsociety's avatar
macsociety
Advanced Tutor
5 years ago

Dead again... argh. Two days in a row. Early this AM we were fine then boom... sub 100K downloads. Hughesnet, please assist.  What seems to be going on with my connection.  In FAP, this AM had a normal download of 800K... then whack, down to 200s.. then double whack... 98K.

 

Please inform and thanks in advance.

 

Thomas

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Hi Thomas,

     

    I just ran diagnostics on your site and it's working normally, it's just that the monthly data is depleted so speeds are reduced (currently seeing ~270k). Please keep in mind that while subject to the Fair Access Policy, these reduced speeds are further split up between all the devices on your network. 

     

    A few options available of course, can try limiting to one device to see if there's a noticeable improvement, using a data token, or waiting until the data reset date.

     

    -Liz

    • macsociety's avatar
      macsociety
      Advanced Tutor
      5 years ago

      Liz 

      Can you let me know if 87k... with only 1 computer connected to the Hughesnet Router and both 2.4 and 5Ghz turned off on the Hughes modem so only 1 device is connected... is a good speed and what I should be getting under FAP.

      Right now I have this setup above and gett under 100K.

      Please let me know.

      https://testmy.net/quickstats/macsociety

      That 87k was just run at 12:45 PST.

      Regards

      TJ

      • macsociety's avatar
        macsociety
        Advanced Tutor
        5 years ago

        Liz 

        I will leave my setup in this config for the next few hours if you can check.

         

        Seems really really really low even under FAP with only 1 computer connected and wifi turned off.

         

        Thanks

        TJ