Forum Discussion

macsociety's avatar
macsociety
Advanced Tutor
5 years ago

Any known issue for Northern California today - 66K downloads under FAP

Any other users here in Northern California struggling to even connect and do simple emails or web access.   Today, under FAP, I am getting sub 100K downloads.  About same for uploads. It is like p...
Performance
slow
  • Liz's avatar
    Liz
    5 years ago

    Hi Thomas,

     

    I just ran diagnostics on your site and it's working normally, it's just that the monthly data is depleted so speeds are reduced (currently seeing ~270k). Please keep in mind that while subject to the Fair Access Policy, these reduced speeds are further split up between all the devices on your network. 

     

    A few options available of course, can try limiting to one device to see if there's a noticeable improvement, using a data token, or waiting until the data reset date.

     

    -Liz

macsociety's avatar
macsociety
Advanced Tutor

Dead again... argh. Two days in a row. Early this AM we were fine then boom... sub 100K downloads. Hughesnet, please assist.  What seems to be going on with my connection.  In FAP, this AM had a normal download of 800K... then whack, down to 200s.. then double whack... 98K.

 

Please inform and thanks in advance.

 

Thomas

Liz's avatar
Liz
Moderator
5 years ago

Hi Thomas,

 

I just ran diagnostics on your site and it's working normally, it's just that the monthly data is depleted so speeds are reduced (currently seeing ~270k). Please keep in mind that while subject to the Fair Access Policy, these reduced speeds are further split up between all the devices on your network. 

 

A few options available of course, can try limiting to one device to see if there's a noticeable improvement, using a data token, or waiting until the data reset date.

 

-Liz

  • macsociety's avatar
    macsociety
    Advanced Tutor
    5 years ago

    Liz 

    Can you let me know if 87k... with only 1 computer connected to the Hughesnet Router and both 2.4 and 5Ghz turned off on the Hughes modem so only 1 device is connected... is a good speed and what I should be getting under FAP.

    Right now I have this setup above and gett under 100K.

    Please let me know.

    https://testmy.net/quickstats/macsociety

    That 87k was just run at 12:45 PST.

    Regards

    TJ

    • macsociety's avatar
      macsociety
      Advanced Tutor
      5 years ago

      Liz 

      I will leave my setup in this config for the next few hours if you can check.

       

      Seems really really really low even under FAP with only 1 computer connected and wifi turned off.

       

      Thanks

      TJ

       

      • macsociety's avatar
        macsociety
        Advanced Tutor
        5 years ago

        I will also add I can barely get on this site and trying to run tests at testmy site stalls every other run so sometimes it starts a test and stalls... I have to start all over... and then still see very slow speeds.. slow speeds sub 100K and at best in mid 100s.

         

        Something seems very off even under FAP which I am very familiar with.  Always in it but normally I still get 500K or above... sub 100k something is off here in my opinion even with 1 device connected.

         

        Thanks

        TJ