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PeterM's avatar
PeterM
New Poster
8 years ago

AOL blocks delivery from hughesnet

I read similiar topic but problem is not with the recipient filter.  I have 5 aol folks on email list and they are all (temporarily?) blocked.  Error code 554 RLY:B1 means AOL has a dynamic block bas...
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  • Gwalk900's avatar
    Gwalk900
    8 years ago

    What may be happening is this:

    Hughesnet has many users sharing the same IP address ... hundreds of users. If one of those users has an issue ... virus/malware or is just an outright spammer they may trigger a 'block' being set in place by AOL in this case, but instead of blocking by email address they block by IP address. That being the case, instead of blocking the one offender they instead block everyone sharing that Hughes IP.

    In some cases the block may only be in effect for a set period of time, in other cases it is a persistant block that needs to be handled between the two parties .... Hughes and AOL in the instance.

     

PeterM's avatar
PeterM
New Poster

Not Solved.  I did have some success after your comment about "technicians found problem", but the AOL block occured again today.  Keep in mind - this is not mass mailing, I've exchanged email with the recipients before, and the mail doesn't get to them - it's blocked at the AOL server. 

Gwalk900's avatar
Gwalk900
Honorary Alumnus
8 years ago

What may be happening is this:

Hughesnet has many users sharing the same IP address ... hundreds of users. If one of those users has an issue ... virus/malware or is just an outright spammer they may trigger a 'block' being set in place by AOL in this case, but instead of blocking by email address they block by IP address. That being the case, instead of blocking the one offender they instead block everyone sharing that Hughes IP.

In some cases the block may only be in effect for a set period of time, in other cases it is a persistant block that needs to be handled between the two parties .... Hughes and AOL in the instance.