Forum Discussion

WayneFC's avatar
WayneFC
New Poster
2 years ago

Can not log in to email via Windows Live Mail Win7

Once in awhile it happens but usually clears up in a few hours.  This time it's been almost 20 hours (since yesterday afternoon).  Received emails fine in the morning and now it keeps sayings:   Un...
Performance
  • Liz's avatar
    Liz
    2 years ago

    Hello!

     

    Our engineers have made a change to address this, please confirm if you're able to access e-mail again. I've received one confirmation so far from another customer who posted here in the community.

     

    Thanks,

    Liz

FTD's avatar
FTD
New Member
2 years ago

Tech Support just shared with me that email is down for a subset of users and Hughes is working on it.  Would be nice if they would let users know via a post about email services on their website.

 

  • Liz's avatar
    Liz
    Moderator
    2 years ago

    Hi folks, 

     

    Thank you all for posting about your e-mail concerns. Our engineers have confirmed that they are investigating this. I have no other details on the matter, but once I have an update, I'll let you know. Your patience and understanding are much appreciated.

     

    -Liz