Forum Discussion

WayneFC's avatar
WayneFC
New Poster
2 years ago

Can not log in to email via Windows Live Mail Win7

Once in awhile it happens but usually clears up in a few hours.  This time it's been almost 20 hours (since yesterday afternoon).  Received emails fine in the morning and now it keeps sayings:   Un...
Performance
  • Liz's avatar
    Liz
    2 years ago

    Hello!

     

    Our engineers have made a change to address this, please confirm if you're able to access e-mail again. I've received one confirmation so far from another customer who posted here in the community.

     

    Thanks,

    Liz

FTD's avatar
FTD
New Member

Tech Support just shared with me that email is down for a subset of users and Hughes is working on it.  Would be nice if they would let users know via a post about email services on their website.

 

Liz's avatar
Liz
Moderator
2 years ago

Hi folks, 

 

Thank you all for posting about your e-mail concerns. Our engineers have confirmed that they are investigating this. I have no other details on the matter, but once I have an update, I'll let you know. Your patience and understanding are much appreciated.

 

-Liz