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Pete_Vit's avatar
Pete_Vit
Senior
3 years ago

Cannot send emails with Thunderbird...again

I responded to a users email about an issue sending emails using Outlook, so far no update, so, again no changes to my settings and now again I cannot send email from my hughesnet account using thund...
Data Management
  • Pete_Vit's avatar
    Pete_Vit
    3 years ago
    maratsade wrote:

    Click "contact us" at the top of the page, then click on "Live Chat."  Sometimes you have to wait a while, if they're busy. 

    thanks Maratsade - thanks Liz, woking with support now

maratsade's avatar
maratsade
Distinguished Professor IV
3 years ago

Carmen, how did you solve the issue the last time? 

  • Pete_Vit's avatar
    Pete_Vit
    Senior
    3 years ago

    I removed the account and added it back, nothing has changed with my email setting for authenication, port, password.

    I really do not want to remove and add the account again, since all my emails (thousands) reload again :(

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      3 years ago

      Thanks, Carmen. Can't blame you, really. 

      • Pete_Vit's avatar
        Pete_Vit
        Senior
        3 years ago

        I wonder if someone in tech support can vaildate the smpt server setting I'm using?

        smtp.hughes.net port 587 -

        security STARTTLS

        authenication : Normal password