Forum Discussion
Community notification emails have stopped.
- 5 years ago
Good morning folks,
Thank you for your patience while we continue to investigate. While we currently can resolve this issue as it pops up on a user by user basis, we're still working on pinpointing the root cause of this forum notification issue to apply a permanent and universal solution. I'll keep this thread updated on news as we get it.
If you notice your e-mail notifications not arriving when you should be receiving them, please let me know ASAP; posting in here is fine. Include the approximate date and time of the notification received in the community that didn't arrive as an e-mail notification.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
That's all correct.
For some reason, the only time I get a failure notification is when it's a direct email to my MSN, and then only when it actually fails outright, and when that happens it's nearly always right after I try to send it that I get the failure note. This is why I figured the ones from last night might actually still make it, which they eventually did. There are never any failure notifications from the forwards that don't make it.
OK thanks for the confirmation. Maybe failed forwards don't trigger error emails, but hopefully our e-mail admins can see something more on their end. I'll let them know about this as well as the persistent incorrect inbox indicator.
-Liz
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