Forum Discussion

Wudrest's avatar
Wudrest
Sophomore
8 years ago
Solved

Community. Service.

Community. Service. So I guess it has come to this. What do we all want. In a service we want the best service for our money. I have had HughesNet for about a year now. The service is awful. I have ...
Performance
  • Wudrest's avatar
    Wudrest
    8 years ago

    Next step Att General for the state of Arkansas.  I want my money back. Sevice not provided as described.

    Case Number 108593826

GabeU's avatar
GabeU
Distinguished Professor IV
8 years ago

Wudrest

 

Regarding the buffering during Youtube videos, please try either pausing or turning OFF the Video Data Saver and see if that makes any difference.  

 

What is Video Data Saver?  

 

Also, please try a device that is directly connected to the modem with a LAN cable to see if there is any difference.  

Wudrest's avatar
Wudrest
Sophomore
8 years ago

I have never needed any of these tips and tricks with any other internet provider.  When I really want to watch YouTube I take my iPad somewhere with a real internet provider and download hours to watch in minutes.  It is sad that I am paying what I am pay and getting such poor service in return.  But this will end in a year or so.

  • Wudrest's avatar
    Wudrest
    Sophomore
    8 years ago

    I don’t really understand why you are trouble shooting for HughesNet?  I am positive that the technology exists to get internet in the woods of rural AR. But HughesNet has not shown me they know how faster than dialup speeds. Constant buffering. Only one more year of my contract. Today I am reconnecting to my old internet provider. I don’t live in the house much. Once a week or so. I will just use that as my download day where I will have something to watch when I return to my HughesNet provider.