Forum Discussion
Constant page errors and modem errors
So I don't have an issue with just the speed but the constant time outs and page errors are not good even during bonus time. Tons of repeating modem errors like 11.2.2, 12.1.12, 23.1.4, 3.1.2 and 30....
Testmy.net isn't immune to erroneous results, especially since changing to its new version. Your 210.9Mbps result is just that.
You're certainly free to cancel your service at any time you wish. If you would like help for an issue, on the other hand, you have to demonstrate that there is one, and when it happens, not a week later. HughesNet can't help with a speed issue if you don't show it happening.
As for things happening with the wood porch due to heating/cooling, likely not much. However, swelling and shrinking due to changing moisture levels in the wood could cause the dish to move a bit. The reps would be able to see a signal issue were this happening.
And, for the third and last time, if you care at all about the security of your personal/private information, DELETE YOUR SAN!
Good luck to you.
Well first of all I'm aware of the throttling and the Internet actually behaves better in FAP. the first pic is what I run into on the modem page and on the Internet pretty regularly and I have lots of screen pics of page errors , timeouts and abysmal speeds during non FAP and bonus times. I'm no noob to the Internet as I mod my phones and set up my home networks. I'm by far no expert but something is wrong with my system and instead of lurking like I usually do looking for answers I was Asking for help. Cable disconnect is due to weather? I try to power cycle the modem regularly and usualy have to reset it 2 or 3 time to get it to fire up correctly. not normal... this is in september after a power cycle during bonus time.
Gabe was trying to help you by beginning the normal troubleshooting that's required to try to figure out what may be wrong with your system, which is likely why he mentioned the FAP code. And yes, something is definitely not quite right with your system, and no one was denying that, just throwing possibilities around in a systematic way.
The mods here can run remote diagnostics on your modem to see whether there is an issue on their side. If there is, they can address it, and if they see nothing wrong from their side, then it means the issue is on your side, and because you're experienced with these things, you know what that would mean and what you'd have to do next.
Reps are here from around 9 am, but there aren't as many as there used to be, so it may be a while before getting a response from them.
Postalbilly wrote:Well first of all I'm aware of the throttling and the Internet actually behaves better in FAP. the first pic is what I run into on the modem page and on the Internet pretty regularly and I have lots of screen pics of page errors , timeouts and abysmal speeds during non FAP and bonus times. I'm no noob to the Internet as I mod my phones and set up my home networks. I'm by far no expert but something is wrong with my system and instead of lurking like I usually do looking for answers I was Asking for help. Cable disconnect is due to weather? I try to power cycle the modem regularly and usualy have to reset it 2 or 3 time to get it to fire up correctly. not normal... this is in september after a power cycle during bonus time.
