Forum Discussion

GeneHagberg's avatar
GeneHagberg
Freshman
5 years ago

Data Tokens

I have 144.2gb of unused data tokens that I purchased, and would like to receive a refund for them.   Back during the Christmas holidays, HughesNet had a sale on data tokens; buy 5gb for $15 and re...
Data Management
  • Liz's avatar
    Liz
    5 years ago

    Good morning all,

     

    Once tokens are applied to an account, they cannot be taken back. We don't refund tokens. Your feedback has been discussed and sent up for consideration, thank you!

     

    -Liz

GeneHagberg's avatar
GeneHagberg
Freshman

The only reason I am participating in this forum is because the HN Customer Service rep on the phone said that was the only way to get an "official" answer from HughesNet management.  Does anyone in this discussion actually represent HughesNet management, or are all of you just wanna be Professors? My guess is wanna be's. Bye now!

Liz's avatar
Liz
Moderator
5 years ago

Good morning all,

 

Once tokens are applied to an account, they cannot be taken back. We don't refund tokens. Your feedback has been discussed and sent up for consideration, thank you!

 

-Liz