Forum Discussion

Robp1's avatar
Robp1
Junior
6 years ago
Solved

Dropbox and Data

Finding that my expectations for internet are high. I use a ton of data for school, and my wife uses a ton for work. it has been a little over two years for us on Hughesnet. Now the first year was a ...
Data
Data Management
dropbox
Performance
  • maratsade's avatar
    maratsade
    6 years ago

    Rob, they are aware of the Dropbox issue, and hopefully working on it.  Other things are failing too. 

    The thought in some quarters is that it's an issue with the internet backbone, which is provided by CenturlyLink,and may be affecting the pathways between our individual user sites and the HN servers.  It's really not on your side, and there's really nothing you can do at the  moment.  Several of us are experiencing the same issues and have provided HN with a list of the sites that aren't working for us. 

     

    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

Dorman1993's avatar
Dorman1993
New Poster
6 years ago

Anyone know status of fix for this issue? I've emailed customer service earlier this week and not heard response yet.  Dropbox, OneDrive, Google Drive all still being blocked for us as of this morning.

jbrewer's avatar
jbrewer
Freshman
6 years ago

Glad it's not just me.  I also have the Dropbox issue.  Google Drive is working, OneDrive is working, but not Dropbox, and not Mcafee.  Just can't get to the sites at all, no matter what browser.  When I take my phone off of wifi, and just use my data, I can access Dropbox just fine, but if I get on wifi, I can't.  This only seemed to start within the last couple of weeks, I used Dropbox on 3/26.