Forum Discussion

Jimjumper's avatar
Jimjumper
Sophomore
9 years ago
Solved

E-mail server down?

I can't seem to consistently receive e-mail. I've been with a tech and they will reset the server and I get 1 download of mail and then, after multiple attempts, again about 4 hours later. It's been ...
Performance
  • Jimjumper's avatar
    Jimjumper
    9 years ago

    I turned the "SSL" boxes off on both the SMTP and POP servers and got mail right away. It appears to be working as it should now. I am going to go check what "SSL" is. :)

GabeU's avatar
GabeU
Distinguished Professor IV
9 years ago

Jimjumper

 

I can also confirm that Hughes' email server is up and running, as I've been receiving emails to it all day (though only notices from this Community (I don't use my Hughes email for anything else)).  With that said, I did just send an email from my MSN address to my Hughes address and it was received.  I also sent an email from my Gmail address and it was received, as well.    

 

Are these emails from a specific address or domain or is it just any and all email that you're not receiving?  

MarkJFine's avatar
MarkJFine
Professor
9 years ago

I actually misspoke. The mail widget uses IMAP:

server: mail.hughes.net, port 993, with SSL.

Still works.

  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus
    9 years ago

    For what it's worth and I think Liz will  confirm  but port 25 is blocked now.

     

    • MarkJFine's avatar
      MarkJFine
      Professor
      9 years ago

      Shouldn't be... just sent an email thru it.

      Received: from smtp.hughes.net (smtp.hughes.net [69.168.97.48])

      • Liz's avatar
        Liz
        Moderator
        9 years ago

        Port 25 is literally the only port we block, and have been blocking for a couple years. Please PM me any documentation/references I can escalate that shows otherwise. I don't see why we would suddenly stop doing this.