So what you're saying is:
1. I have a special situation that the current system (or possibly any system) doesn't support, therefore the system is broken.
2. I have been given recommendations by experienced, knowledgeable people. However, those recommendations don't coincide with the specific solution I need to happen, therefore I refuse to listen to it.
3. Based on these discussions, I've been sent an email requesting feedback that I've determined is a joke, because the advice provided doesn't solve my potentially unsolvable problem.
I guess you're on your own.