Forum Discussion

Junior

7 years ago

Solved

Can I connect to HT2000w using WIFI - without connecting to internet

Hello everyone, No complaints and all is going swimmingly, but I do have an interesting, hopefully simple question. First my system: HT2000W using the wifi for 4 Windows 10 computers, two wireles...

maratsade

Distinguished Professor IV

5 years ago

They're having some issues with their email -- their email admins are working on it, but there's no estimated time for a fix.

Do you use Webmail (using a browser), or do you use mail through an application?

Mudkat514 wrote:
For several weeks now, I try to send an email from my phone, and it says it can't send, check Outbox. The emails go to the Outbox but will not send. It has always worked before.

maratsade
Distinguished Professor IV
5 years ago
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Sounds like the modem is not the issue.
- Cowgirl4life76
  Freshman
  5 years ago
  Copy Link
  Apparently, but no one has been able to tell me what the lights going through this process means! They just want to have someone come out and charge me $95
  - Liz
    Moderator
    5 years ago
    Copy Link
    Hi Cowgirl4life76,
    
    Thanks for reaching out again and providing an update. We have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your complimentary dispatch is currently scheduled for our earliest available slot: Thursday, Feb 18, 2021 between 11:00 AM-02:00 PM.
    
    The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed. Please let us know how the site visit goes.
    
    Thanks,
    
    Liz

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won't send","id":"message:130130","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:119702"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:130130"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:130130"},"body@stripHtml({\"truncateLength\":200})":"For several weeks now, I try to send an email from my phone, and it says it can't send, check Outbox. The emails go to the Outbox but will not send. It has always worked before.","body@stringLength":"177","rawBody":"For several weeks now, I try to send an email from my phone, and it says it can't send, check Outbox. The emails go to the Outbox but will not send. It has always worked before.","kudosSumWeight":0,"postTime":"2020-12-07T09:59:00.178-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:email","text":"email","time":"2017-04-04T17:18:18.745-04:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:130130_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2946},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"For several weeks now, I try to send an email from my phone, and it says it can't send, check Outbox. The emails go to the Outbox but will not send. It has always worked before."},"Conversation:conversation:130130":{"__typename":"Conversation","id":"conversation:130130","solved":true,"topic":{"__ref":"ForumTopicMessage:message:130130"},"lastPostingActivityTime":"2020-12-14T11:24:13.475-05:00","lastPostTime":"2020-12-14T11:24:13.475-05:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:130130":{"__typename":"ModerationData","id":"moderation_data:130130","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:130130_1":{"__typename":"Revision","id":"revision:130130_1","lastEditTime":"2020-12-07T09:59:00.178-05:00"},"ForumReplyMessage:message:130131":{"__typename":"ForumReplyMessage","id":"message:130131","conversation":{"__ref":"Conversation:conversation:130130"},"author":{"__ref":"User:user:21490"},"revisionNum":1,"uid":130131,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Email won't send","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:130131"},"parent":{"__ref":"ForumTopicMessage:message:130130"},"body":"

They're having some issues with their email -- their email admins are working on it, but there's no estimated time for a fix.

Do you use Webmail (using a browser), or do you use mail through an application?

Mudkat514 wrote:
For several weeks now, I try to send an email from my phone, and it says it can't send, check Outbox. The emails go to the Outbox but will not send. It has always worked before.

","body@stringLength":"486","rawBody":"

They're having some issues with their email -- their email admins are working on it, but there's no estimated time for a fix.

Do you use Webmail (using a browser), or do you use mail through an application?

Mudkat514 wrote:
For several weeks now, I try to send an email from my phone, and it says it can't send, check Outbox. The emails go to the Outbox but will not send. It has always worked before.

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When you can, try the steps outlined in this post by a HughesNet rep and see if the issue clears up. If this doesn't work, try the email settings suggested in this post.

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When you can, try the steps outlined in this post by a HughesNet rep and see if the issue clears up. If this doesn't work, try the email settings suggested in this post.

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Email won't send","moderationData":{"__ref":"ModerationData:moderation_data:130386"},"body":"

Mudkat514,

\n\n

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

\n\n

Thanks,

\n\n

Remy

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-12-14T11:24:13.475-05:00","lastPublishTime":"2020-12-14T11:24:13.475-05:00","metrics":{"__typename":"MessageMetrics","views":2804},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:130130/message:130386","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"280","rawBody":"

Mudkat514,

\n\n

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

\n\n

Thanks,

\n\n

Remy

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:130386_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1739990369000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"Revision:revision:130132_1":{"__typename":"Revision","id":"revision:130132_1","lastEditTime":"2020-12-07T10:32:20.582-05:00"},"Revision:revision:130386_1":{"__typename":"Revision","id":"revision:130386_1","lastEditTime":"2020-12-14T11:24:13.475-05:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"TechSupport","messageSubject":"email-wont-send","messageId":"130130","replyId":"130131"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"hughes","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[{"id":"mixPanel","src":"https://community.hughesnet.com/t5/s/ssqng67387/pagescripts/1733832053000/mixPanel.js?page.id=ForumReplyPage&entity.id=board%3ATechSupport&entity.id=message%3A130131","strategy":"afterInteractive"}]}