I have been in contact with support via chat. They confirmed the issue is on their end and there is an outage. They are working on it.
I lost mine too....
This has happened many times in the past....
This is a server issue....
You just have to wait for them to fix it...
"This is a server issue"
Not necessarily. Similar sounding problems often have different causes.
If you're currently having issues accessing your email, go to the main Tech Support page and start a new thread, posting details about your particular issue.
I have been in contact with support via chat. They confirmed the issue is on their end and there is an outage. They are working on it.
It would be nice if they would post SOMETHING ON THEIR WEBSITE ABOUT AN EMAIL OUTAGE!!!! Oh wait, I forgot of whom I was expecting this.
This is the place where they'd post. The reps on this site work M-F, so they're not here today to post the email outage. It'd be very nice if there were a site/page that keeps track of system issues, but unfortunately, there isn't.
I've been on Hughes Sat for 13 years....
Anytime the "Zimbra" login shows instead of the HughesNet email login, it's them.
This has proven 100%....has never been an issue on my equipment when the Zimbra login shows up...
And the other key indicator: Dozens of tech support emails about email down....(as Homer Simpson would say: D'oh..!!)
You'll also notice the Zimbra will also fail to log-in...
In any case, it can be minutes to hours.....the Jupiter satellite may pose new issues (the learning curve)..I hope not.
Agree...a notice from Hughes would be appropriate....if possible..
Old timer here too...probably over 15 or 16 years now. I don't use the HN email, so I don't know when it's down unless someone posts here. Agree with you that notices would be appropriate, and also helpful to those who are pulling their hair out trying to figure out what's going on. You're right about the Zimbra login dialog, though! LOL. That's an excellent indication things have gone pear-shaped.
