Forum Discussion
Cannot connect to email on my desktop (iMac running OS Sonoma 14.5). I have already read the others report of this issue today and followed tech support suggestions on those reports. Still not connec...
I have been in contact with support via chat. They confirmed the issue is on their end and there is an outage. They are working on it.
Totally disconnected the wifi modem from computer, power, and antenna. No other devices use the wifi other than my desktop. Let modem rest for several minutes, and reconnected. From within my Mail program, I ran the repair with no success.
Turn off the modem and also the desktop. Wait a few minutes, turn on the modem and let it fully come on, and then turn on the computer. See if that works.
Also, does email work if you connect to the modem with an Ethernet cable?
I have done all that 2x now. I also want to add that I cannot access my email from within my account on the hughes.net website. I have tried 2x to attached the screenshots of the error messages I get, but for some reason they are not be accepted attached to this comment.
This all definitely sounds like something on your side is blocking you from accessing email. It could be add-ons, it could be something else related to the way your browser(s) and system are set up. It's unlikely the reps on this site can help you with this, but you may want to wait until they see your posts next week and get involved.
