Forum Discussion
GEN 5 Speeds decrease quickly
Back in May I upgraded to gen 5, pretty much when it was available in my area and I understand inital speeds 44.5M would not last long. FF to this month and I'm haiving 2 isuses, 1) is my speeds have...
Thank you for the update, Carmen! :) Feel free drop by the community again if you have any other concerns, we're here to help.
Good morning Pete_Vit,
Thank you for posting and providing your speed tests. I've pulled up your account, will run remote diagnostics on your site, and review your case notes.
Your cooperation, patience, and understanding are much appreciated.
thank you Liz, I've tried multiple devices, different types of connections, all show about the same speed, I'll try again tonight when I get home (4:30) Central
