Slow Speed
I am having a speed problem. I am getting very slow speeds and have speed tested on testmy.net with an average 0.2 Mbps / 0.4 Mbps. I have i Windows 10 Pro system, 20Gb ram, and am directly connected to the modem with a new cat 6 cable. The system is up to date and uses Bitdefender Total for antivires and firewall protection. I use Superantispyware for malware and it showes clean. This has been going on for a couple of months but recently became very slow. I also can't access the WIFI settings in the modem, it previously worked but now won't accept the "admin" password. any suggestions?
Good Morning Liz,
Let's start your day right. After extensive testing I think I have found the problem. I had an older switch attached that was sending out a lot of interference. I replaced it with a managed Netgear switch and there was a definite speed increase. Enclosed is a link to the test results. https://testmy.net/db/t3RpIsHw8
I would say to close this ticket as the problem seems to be resolved. I thank you for your time and patience, I worked a help desk in Pittsburgh and I understand how rough a job you have. Thank you so much!!!
