Forum Discussion

Danny89's avatar
Danny89
Junior
5 years ago
Solved

Gettin those Severe Speed Issues Again, and Web Acceleration is not supported?

Hey, im on throttle except for my Bonus Zone(currently 11GB). Im getting speeds as low as 13kB/s according to TestMy. I havent done a battery of tests yet though. But ive noticed that on the System S...
Performance
Severe Slowness
  • Liz's avatar
    Liz
    5 years ago

    Hi folks,

     

    Regarding WAS, “Web Acceleration Not Supported” is a normal condition.  Hughes continuously updates configuration and technology to maximize user performance.  Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite.  However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.

     

    Also, reduced speeds under the Fair Access Policy can fluctuate as much as when not subject to the policy, so we can't guarantee any sort of range under that circumstance.

     

    -Liz

Danny89's avatar
Danny89
Junior
5 years ago

Its in the topic post :P If I dont get a reply from support I'll make a new thread, but im sure they'll check it

https://testmy.net/quickstats/DanKaiser

Its running a little better right now but thats the pattern. Liz did note they cant promise speeds, but going down to 3 and 5 kB/s is just too much, that needs to be noted since thats...the same as literal dial up, causing very limited internet function

Edit: Running great and proper, but thats the pattern, at about 7:40, after an entire night of dial up speeds, it'll go to good speed(that I have the data for), then level out to the regular FAP condition speeds I usually get(within 75-400kB/s), then at some point it changes to the horrible sub-50kb/s speeds that are unusable, and stays that way for hours, usually until 7:40AM. Obviously must correlated to someone(s) with a lot of data running wild in my area, but 5k/bs is just....horrific. Should still show a lot of those in the test results