Getting to the Heart of A Matter of the MTA 6328-2 Re

Hello Lee98611,

I understand from your previous posts you prefer a plain and simple answer, so I will be direct for you.

Q: "I would like to no why as owner and as administrator i am blocked from accessing  this area known as "Web Service"?"

A: Thousands of these devices were specifically re-developed for use with the HughesNet service. Because of this, the original software from the original manufacturer may not be included in your version of the software.

I would also like to provide some further information regarding our previous answers. The Voice Subscriber Agreement is an addendum to the Residential Subscriber agreement. Here are some excerpts which I believe will clear this up:

Voice Subscriber Agreement:

http://legal.hughesnet.com/VoiceServiceAgreement/index.cfm

Opening -

PLEASE READ THIS ENTIRE HUGHESNET VOICE SERVICE ADDENDUM CAREFULLY. IT IS AN ADDENDUM TO YOUR HUGHESNET RESIDENTIAL SUBSCRIBER AGREEMENT (THE “SUBSCRIBER AGREEMENT”) AND, TOGETHER WITH THE REST OF THE SUBSCRIBER AGREEMENT AND THE HUGHESNET SUBSCRIBER PRIVACY POLICY, GOVERNS YOUR USE OF THE HUGHESNET VOICE SERVICE.

EXCEPT WHERE OTHERWISE INDICATED IN THIS ADDENDUM, ALL OF THE TERMS AND CONDITIONS OF THE SUBSCRIBER AGREEMENT APPLY TO THE HUGHESNET VOICE SERVICE.

Partial excerpt from Section 3 of Voice Subscriber Agreement:

EXCEPT AS SPECIFICALLY PROVIDED IN SECTION 12 (“LIMITED WARRANTY ON EQUIPMENT”), THE ATA EQUIPMENT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, HUGHES DOES NOT WARRANTY, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE ATA EQUIPMENTIN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE ATA EQUIPMENT IS ASSUMED BY YOU.

Residential Subscriber Agreement:

http://legal.hughesnet.com/SubAgree-03-16-17.cfm

Partial excerpt from Part IV, Section 7

PART IV – PERMITTED USE AND RESTRICTIONS ON USE 

7 SOFTWARE LICENSE. 

To facilitate your use of the Service, Hughes may provide you with software and written materials including documentation (the “Software”). Subject to the terms of this Agreement, Hughes grants you a limited personal, non-exclusive, non-sublicenseable and nontransferable license to use and display the Software on any machine(s) on which you are the primary user or which you authorize for use. 

Part V, Section 9

9 COPYRIGHT AND LICENSES. 

Hughes reserves all copyrights and other rights in and to any content available through the Service which is identified as, claimed by us as, or known by you to be, proprietary to Hughes or its licensors (collectively, “Proprietary Content”). The Proprietary Content is protected under U.S. and international copyright laws, including as a collective work. All copying, modification, distribution, publication, or other use by you, or by any user of your account, of any such content or other works is prohibited, except as expressly permitted by Hughes. 

Lastly, please note that the equipment was purchased from HughesNet  and not the original manufacturer. Any documents or software from other versions of hardware not purchased from us is not guaranteed to be included or applicable to the version you are using. In this case, the documentation you refer to in your other post does not apply to this particular version.

I hope that I was able to expand on our previous answers for you.

Thank you,

Amanda