Forum Discussion
DurhamJ
2 years agoNew Poster
Has anyone else been having issues with constant 12.7.1 and 12.7.2 errors for the past week or 2?
I've been receiving 12.7.1 errors with intermittent 12.7.2 errors for the past week or 2 with it rarely resolving itself for a few hrs to then go back to the errors. I tried unplugging the modem for ...
GabeU
2 years agoDistinguished Professor IV
It's possible that there is some type of signal issue, though the reps won't really know until they run remote diagnostics on your HughesNet equipment. They're normally on M-F from approximately 9AM to 6PM EST, though they can take up to a working day to reply. Though it's still possible this evening, you probably won't see a reply from one until tomorrow. When they do reply, they may need some personal info from you in order to locate your account, but they'll ask for it via private message, for which they'll provide a link.
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