Forum Discussion

DurhamJ's avatar
DurhamJ
New Poster
2 years ago

Has anyone else been having issues with constant 12.7.1 and 12.7.2 errors for the past week or 2?

I've been receiving 12.7.1 errors with intermittent 12.7.2 errors for the past week or 2 with it rarely resolving itself for a few hrs to then go back to the errors. I tried unplugging the modem for ...
Performance
Remy's avatar
Remy
Moderator

Durhamj,

 

Thanks for reaching out! I see this is your first post. Welcome to the Community! We'd love to take a look into this for you, but I was unable to locate the account connected to your Community profile. Please send a private message to the link provided below, with your account number or a phone number attached!

 

https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

 

Thanks,

Remy

Liz's avatar
Liz
Moderator
2 years ago

Hi DurhamJ,

 

Thanks for sending us the additional info needed to locate your account. Currently there's no communication with your site so diagnostics aren't available, is your modem currently powered on?

 

-Liz

  • DurhamJ's avatar
    DurhamJ
    New Poster
    2 years ago

    It has been powered on the whole time. 

    • Remy's avatar
      Remy
      Moderator
      2 years ago

      DurhamJ,

       

      Are you still receiving the same state code as you were in your previous posts?

       

      Thanks,

      Remy

      • DurhamJ's avatar
        DurhamJ
        New Poster
        2 years ago

        I still am, currently it's at 12.7.2