Forum Discussion

Robitron's avatar
Robitron
Freshman
5 years ago

How do I get a report on total data usage for a billing cycle?

Okay, so according to this link https://community.hughesnet.com/t5/Tech-Support/HughesNet-Data-Management-Tips-n-Tricks-How-To-Eliminate-Phantom/td-p/41581 the Hughesnet page 192.168.0.1 shows a rep...
Data Management
Performance
  • GabeU's avatar
    GabeU
    5 years ago

    Robitron 

     

    HughesNet has a prioritization policy in place right now that favors work and schooling related activities because of the pandemic related increase in traffic on the system.  Things like gaming downloads are taking a back seat during times of high volume, which is pretty much right around the clock at this point.  Because of this, game updates can take a very long time.  

     

    There's no way to get any kind of a report like you're describing from HughesNet.  About the only thing you can do is use a router with data usage tallying capabilities.  Most can these days, but the ones that can tally by device cost a good bit more.

Robitron's avatar
Robitron
Freshman

See, here's the issue.  On Wednesday at around 9 pm the game I was playing on my xbox one said it needed to be updated.  It is now 9:55 pm on Friday and I've only gotten 2.81 GB downloaded out of 14.77 GB.  So I'm trying to figure out how much data we're using right now because at this rate, 14.77 GB will not be done downloading for probably over a month (minus hopefully when our data resets in 9 days).

 

I know that the entire world wide web is seeing usage like it's never seen before so traffic is getting all jammed up but still this much of a traffic jam?  Especially when we've still got off peak data remaining.  So if I could get a detailed report of how much data we are using at what times in the day (including the off peak data), maybe I can figure out if there's possibly something wrong on my end or if there's some issue somewhere that needs further addressing.  

 

Does that make sense?

GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

Robitron 

 

HughesNet has a prioritization policy in place right now that favors work and schooling related activities because of the pandemic related increase in traffic on the system.  Things like gaming downloads are taking a back seat during times of high volume, which is pretty much right around the clock at this point.  Because of this, game updates can take a very long time.  

 

There's no way to get any kind of a report like you're describing from HughesNet.  About the only thing you can do is use a router with data usage tallying capabilities.  Most can these days, but the ones that can tally by device cost a good bit more.