I'm also new customer. Have talked twice to hughesnet support about email. No email service at hughesnet anymore. You can try gmail or yahoo if you like. The tech said website will be updated removing confusing items about email.
I would try clicking on the 'My Email' button at the top of the page and see if it goes to an email address with the same sign on credentials as your HughesNet Support Community account. It's been many years since I've set up a HughesNet email, but I thought the main email address is auto populated when you set up the account to sign in, like for here.
If I'm wrong on this, my apologies.
It never auto populated an email and when I do click on the email tab it takes me to a " connecting to ordering system" the page says and when I do validate my credentials it tells me wrong credentials and it's not idk I'm all confused with this Thank You Gabe for your help
The reps should be able to help get it all straightened out, but it's likely that you won't see a reply from one until at least Monday, as the reps are normally on from about 9AM to 6PM EST, Monday through Friday.
On a separate note, you may also want to consider setting up an email with one of the more popular free services, like Google Mail, Yahoo Mail or Outlook (Microsoft), even just for the sake of having a backup. With the aforementioned offerings being free and also tending to be more full fledged than those offered by ISPs, ISP based email, like from HughesNet, is being used less as time goes on, and many ISPs are doing away with their email because of that. It's probable that there will come a time when HughesNet will do the same, though it could still be a long time from now.
That's just a suggestion though, and nothing against HughesNet's email.
There's also the fact that if you quit HughesNet you lose your email account.
