I'm also new customer. Have talked twice to hughesnet support about email. No email service at hughesnet anymore. You can try gmail or yahoo if you like. The tech said website will be updated removing confusing items about email.
i am having the same problem it tells me my username or password is wrong and i checked its not so i can't log into mail also i can't connect my vizio smart tv to my wi fi so i can use netfles
For higher visibility, you may want to start new threads -- just go back to the main page for Tech Support , start a new topic by clicking on the blue button labeled +Start a topic, and explain the problems you're having. You should start two different topics, one for your email issues and one for the smart TV issue.
If you haven't yet set up your email, I wouldn't bother. I'd go with one of the more popular free options, like Gmail, Yahoo Mail or Outlook.com. Like most other ISPs, HughesNet is likely to shut down their email service soon.
If you had set it up and you've been using it, and this is something new, that's a different story, and I hope you can get it straightened out. If this is the case, you should follow maratsade's instructions about starting a new topic.
