HughesNet Reps - Speed Testing Official Word

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gaines_wright wrote:

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GabeU wrote:

To help prevent any confusion, misinformation, incorrectly given speed troubleshooting steps and future disagreements, could you please verify and give official word that the required speed testing troubleshooting results for those seeking help via this support Community need to be from testmy.net and not from HughesNet's own speed test? 

   Tweeeeeet!  Flag for moderator interference.  You should have just asked your question, without stating your own preverence.   Fifteen kudo penalty, replay down.   The five kudo penalty for not asking Damien is declined.  :>)>

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Considering the required information for those seeking help via this support community is already well established, all that is needed is official verification.  My concern is those seeking help from this support community, not those seeking help via phone, chat or email support, the latter three of which all start at the standard Tier 1 level of support.

And I asked the two senior corporate representative for this community, and no others, for a specific reason.  

Ten kudo penalty for "preverence".