Forum Discussion

farmerhugh's avatar
farmerhugh
Junior
6 years ago

I am suddenly using data at an alarming rate--cloudfront.net

Hi

cloudfront.net is showing on my Glasswire suddenly and it is using a lot of data.  Can one of you fine people tell me how to get rid of it?  I looked on the internet and it says its connected to Amazon. ??  It appeared after an update.  You've been a great help in the past and I look forward to your suggestions.

Data Management
  • MarkJFine's avatar
    MarkJFine
    Professor
    6 years ago

    If it's showing on Glasswire, it's something installed in Windows. Need to find out which one and uninstall it. There also may be remnants left behind in places like the registry (or hwatever they use now) that also have to be removed. A good malware package such as Malwarebytes can help with the rest.

    • farmerhugh's avatar
      farmerhugh
      Junior
      6 years ago

      ran  malware nothing wrong  also deleted Amazon app off my computer,  just trying to understand what is going on.  We usually don't have problems with data as we watch it carefully, but this is really burning it up--thanks for your input.

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        6 years ago

        farmerhugh 

         

        Make sure you haven't had any plug-ins installed in your browser that you aren't aware of.  Also, you can narrow the times in Glasswire using the sliders, which can sometimes help you to determine if it's related to a specific site you visit(ed), as in when the data usage happens, or even when it started.

         

        You may want to look at a registry cleaner like CCleaner, but be VERY careful when using one.  It's a good idea to make a backup of your system before you do. CCleaner also asks you if you want to save your registry settings before it does any registry cleaning, which it will do in a Windows folder (usually Documents) if you choose to (you definitely should).

  • BirdDog's avatar
    BirdDog
    Assistant Professor
    6 years ago

    You say it started after an update. An update of what?

    • farmerhugh's avatar
      farmerhugh
      Junior
      6 years ago

      a windows update--i did a system restore to the week before and it stopped and them i looked again this week cause my data was deleted more than normal and it was back with no update ran.  very frustrating!