Forum Discussion

Wolf's avatar
Wolf
Freshman
7 years ago

Intermittent slow internet speeds, HIGH variations, occasionally unusable

I have opened a case with HughesNet and they promptly closed it with a "Everything is fine at the moment" canned message.  Called on lunch at work, got a person in India who read from a script, said ...
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Intermittent
Performance
slow
Slow internet
  • Liz's avatar
    Liz
    7 years ago

    Hi Wolf,

     

    Thanks for posting and welcome to the community! I appreciate you running tests and providing many updates. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.

     

    Your patience and understanding are much appreciated.

     

Liz's avatar
Liz
Moderator
7 years ago

Hi Wolf,

 

Thanks for posting and welcome to the community! I appreciate you running tests and providing many updates. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.

 

Your patience and understanding are much appreciated.

 

  • Wolf's avatar
    Wolf
    Freshman
    7 years ago

    Thank you, Liz, I have sent a reply PM.

     

    I am sated, though my speeds are not fixed, I am sated with what Liz has said in PM.  Note: Nothing other than personal info was said, good luck to all who are currently having issues, like me.  I hope HughesNet actually fixes things, or else they'll beat out Comcast for the worst company in the world!