Forum Discussion
Solved
Internet is abysmal but the privacy and security issues are far worse
I’ve had HughesNet for exactly 1 month. I use WiFi for my phone. No TV’s at all right now. So far I’ve called customer service at least 5 times and the tech has been to my house 3 times. The lagging a...
MisJulie72,
This message will pop-up on any device connected to the service until the billing issue is resolved on your end. We are not able to limit the number of devices that receive this message.
For future reference, you can set-up text or e-mail billing notifications to avoid these messages http://support.hughesnet.com/en/faq/account_billing/how-do-i-subscribe-or-modify-my-hughesnet-notifications
-Jay
I stand corrected. The account notifications that my roommate is getting are not going to her email. They are pop ups when she checks her email. It’s still a privacy and security issue but I wanted to provide the correct information.
MisJulie72,
I just sent a private message confirming the e-mail we have on file is the correct one. Concerning these pop-ups that your friend is receiving, what application or website is sending them? Are you two using a shared device? Could you send a screenshot of one of these pop-ups?
-Jay
- They are coming from HughesNet. I am not sure how to show the screenshots that I have.
- Shared device? No. She is using her Samsung Galaxy and I use my IPhone 8 Plus
