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Jenkins18's avatar
Jenkins18
New Member
20 days ago

Internet outage?

My internet has been out for a few days. It’s not working properly and I’m not sure what I need to do? 

1 Reply

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    You can call the 800 number, or you can wait until one of the HN  reps on this site sees your post and helps you.  In the meantime, leave the modem plugged in so they can reach it to run diagnostics on it if they need to.