Forum Discussion
JUST became a customer
Just got my service Friday. Started out with download speeds of 17mbs. As the day went on, slower speeds. By 7:30 pm .15 MB’s. Opened a ticket right away for help. Still no call back from support. Ca...
Perfect
thank you
Good morning Bms00433,
I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Tuesday, May 14, 2019 between 11:00 AM-02:00 PM. The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed. Please let us know how the site visit goes.
Perfect
thank you
