Forum Discussion
Modem issue
Hello my Wi-Fi went out today it has been out for 5 hours the system, receive and transmit lights are not on tried turning router on and off can’t get it to work
ItsJustin,
Thank you for providing that info. I was able to locate your account in the system. The weather at your location and gateway seems to be clear which rules out a weather issue. If possible, could you check to make sure the coaxial cable is still screwed snuggly into the modem. If it is, and your dish is on the ground, can you also check to make sure there are no obstructions to the dish or line of site and that the cable is screwed in snuggly? -Damian
