ItsJustin
2 months agoNew Poster
Modem issue
Hello my Wi-Fi went out today it has been out for 5 hours the system, receive and transmit lights are not on tried turning router on and off can’t get it to work
Checked the pin there isn’t a bend
ItsJustin,
Ok, it sounds like we are going to need to send a technician out. Please private message me the best dates and times that work best for you. I will follow up with more dispatch details through there. You can send a private message to me by clicking this link https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/76644 . If you would instead like to speak with a representative over the phone while scheduling this appointment please call 1-866-347-3292. -Damian