Forum Discussion
7155570761
6 years agoNew Poster
modem shuts down
I was just hooked up last week and everything worked great for the 1st two days. After that the modem shuts down about every 5-10 minutes even when not in use. It boots back up 3-4 minutes later
- 5 years ago
Hi 7155570761,
It's been a while since we last heard from you, and your diagnostics are showing no unusual reboots like before, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Have a good weekend!
-Liz
7155570761
6 years agoNew Poster
it is still rebooting
Liz
6 years agoModerator
Hi 7155570761,
Thank you for letting me know. Let me escalate this to our corporate engineers and I'll update you once I have any news to share. Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
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