Forum Discussion
Need assistance to make service last
Can I get help from someone to figure out why I’m constantly running through my data? I have tried customer service, I’ve increased my data plan, adjusted what is connected and still blow through my ...
You need to track down what's using your data yourself -- you can see some of that under the Usage drop down menu on this site.
Go to Usage -- Usage Details -- Usage (again) -- Connected devices
That will show you what your connected devices are and what they've used in the last 24 hours.
You can also install the free app Glasswire to check what's using your data.
With 100 GB a month, you can use an average of 3.22 GB a day - more than that average and you will run through your allowance fast. There are many things that eat data such as streaming, automatic updates, connected TVs, etc. All that is on your side and you need to do the investigating yourself.
