Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
I'm having identical experience to macsociety. Live in Northern California. Closer to Reno than Sacramento, but still in California. Internet speeds are consistently deplorable. Nowhere near the 25 MBPS advertised and no real explanation. Tired of being asked to delete my cache and try a new browser. It's pretty obvious from the community postings that no one gets the high speed advertised promised at enrollment. I've asked at least 2 or 3 times to get a technician here to check the satellite position, but not one following through. I guess I'm just supposed to get fatigued and continue paying the fees but no one helping to resolve this chronic issue for us.
Sad.
Server Selected: Dallas
Download Speed: 0.37
Upload Speed: test froze at 80%
